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Frequently Asked Questions
Ask a question to a friendmreall2020-11-30T15:30:29-06:00


On Mobile
- From the Feed page, tap the plus (+) sign on the bottom-right.
- Tap Ask a question.
- Enter a question.
💡 Tip: a good question solicits a thoughtful response, not a yes/no answer. - Select which group should see the question by changing the Visibility, if desired.
💡 Tip: the friend answering the question can change the visibility. - Select the friend that will receive the question.
- Tap Ask.



On the Web
- From the Feed page, enter a question in the widget at the top of the page that says “Ask a question.”
💡 Tip: a good question solicits a thoughtful response, not a yes/no answer. - Select which group should see the question by changing the Visibility, if desired.
💡 Note: the friend answering the question can change the visibility. - Select the friend that will receive the question.
- Click the Ask button.

Complete your profilemreall2020-11-30T15:57:07-06:00



On Mobile
- Tap on the image in the bottom-right corner. If you have already added your profile image, it will be the image you uploaded. Otherwise it will be the default image which is the outline of a person.
- Tap on Profile in the slide-out menu.
- Change your profile photo by tapping the blue image in the bottom-right of image at the top of the screen.
- Tap the Info tab at the top to add your birth date, short biography, and the location where you currently live.
- Tap Save Changes at the bottom of the screen.



On the Web
- Click on the image in the top-right of the screen. If you have already added your profile image, the image will be the photo you uploaded previously. Otherwise it will be the default image.
- Click on Profile.
- Change your profile image by clicking the Change photo button.
- Click the Info tab to add your birth date, short biography, and the location where you currently live.
💡 On small screens the info tab is the small “i” with a circle around it. - Click the Save Changes button.


Create friend groupsmreall2020-11-30T16:08:49-06:00



On Mobile
- Tap on the plus (+) sign at the bottom-right of the Feed screen.
- Tap Add a friend group.
- Enter a name for your group.
- Enter an optional description.
💡 Tip: Only you can see the group name and description. No one else will see what you enter. - Tap Add.
- You can modify existing groups by following steps 1-2 above, then tapping the pencil next to the name or description you want to modify. You can also delete a group by tapping the trash can next to the pencil.



On the Web
- Click on the image in the top-right of the screen. If you have already added your profile image, the image will be the photo you uploaded previously. Otherwise it will be the default image.
- Click on Friends.
- Click on the Add a group section.
- Enter a name for your group.
- Enter an optional description.
💡 Tip: Only you can see the group name and description. No one else will see what you enter. - Click Add.
- You can modify existing groups by following steps 1-3 above, then tapping the pencil next to the name or description you want to modify. You can also delete a group by tapping the trash can next to the pencil.


Invite a Friendmreall2020-11-30T15:28:33-06:00


On Mobile
- Tap the plus (+) sign in the bottom-right of the app screen.
- Tap Add a friend.
- Either enter your friend’s email or tap the contact icon on the right and search for your friend’s name in your contacts.
- Select which group your friend should be added to.
- Once a friend is added, you can put them in multiple groups using the Friend page (tap your profile image in the bottom-right and tap Friends).
- Tap Add
Once your friend accepts the invite they will appear in your list of friends.



On the Web
- On the Feed tab, find the “Add Friend” widget on the right (it may be near the bottom of the page if you’re using a small screen).
- Enter your friend’s or family member’s email address
- Select which group your friend should be added to.
- Once a friend is added, you can put them in multiple groups using the Friend page (click your profile image in the top-right and tap Friends).
- Click the blue button with the arrow.
Once your friend accepts the invite they will appear in your list of friends.

Share a Premium subscriptionmreall2020-11-17T09:49:44-06:00
Once you have purchased a Premium subscription (or pack of Premium subscriptions) you can give access to a friend or family member. Go to the Plan Details page of your account and add their email address. You can add an email address for every subscription purchased.