Privacy Policy

Revised: July 2, 2020

Welcome to Early Me! We care about the privacy and security of your data as demonstrated by the policies outline in this agreement. By using of any Early Me services (the “Service”), you agree to this policy.

The Early Me Service is provided by Incubug, Inc. (the “Company”), therefore these terms constitute an agreement between you and Incubug, Inc.

The Kinds of Information We Collect

To provide the Service, we must process information about you. The types of information we collect depend on how you use our Service.

Things You and Others Do and Provide

  • Information and content you provide.
    We collect the content, communications and other information you provide when you use our Service, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created. It can also include what you see through features we provide, such as your camera.
  • Networks and connections.
    We collect information about the people, accounts, hashtags, and groups you are connected to and how you interact with them across our Service, such as people you communicate with the most or groups you are part of. We also collect contact information if you choose to upload, sync or import it from a device (such as an address book), which we use for things like helping you and others find people you may know.
  • Your usage.
    We collect information about how you use our Service, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities. We also collect information about how you use features like our camera.
  • Information about transactions made on our Service.
    If you use our Service for purchases, we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping and contact details.
  • Things others do and information they provide about you.
    We also receive and analyze content, communications, and information that other people provide when they use our Service. This can include information about you, such as when others share or comment on a photo of you, send a message to you, or upload, sync or import your contact information.

Device Information

As described below, we collect information from and about the computers, phones, and other web-connected devices you use that connect to our Service, and we combine this information across different devices you use.

Information we obtain from these devices includes:

  • Device attributes
    I
    nformation such as the operating system, hardware and software versions, signal strength, available storage space, and browser type.
  • Device operations
    Information about operations and behaviors performed on the device, such as links that were clicked or how far someone scrolled down a page on our Service (i.e. to help us determine if content is getting viewed).
  • Identifiers
    Unique identifiers, device IDs, and other identifiers, such as from accounts you use, and Family Device IDs (for Family accounts to facilitate managing connected accounts).
  • Data from device settings
    I
    nformation you allow us to receive through device settings you turn on, such as access to your camera or photos.
  • Network and connections
    Information such as your language, time zone, IP address, and connection speed.
  • Cookie data
    Data from cookies stored on your device, including cookie IDs and settings.

How We Use this Information

We use the information we have as described below.

Provide, Personalize, and Improve Our Service

We use the information we have to deliver our Service, including to personalize features and content and make suggestions for you. To create a personalized Service that is unique and relevant to you, we use your connections, preferences, interests and activities based on the data we collect and learn from you and others; how you use and interact with our Service; and the people you’re connected to and interested in on and off our Service. We also use the information we have to develop, test and improve our Service, including by conducting surveys and research, and testing and troubleshooting new products and features.

Promote Safety, Integrity, and Security

We use the information we have to verify accounts and activity, combat harmful conduct, maintain the integrity of our Service, and promote safety and security on our Service. For example, we use data we have to investigate suspicious activity or violations of our terms or policies.

Communicate with You

We use the information we have to send you marketing communications, communicate with you about our Service, and let you know about our policies and terms. We also use your information to respond to you when you contact us.

How this information is shared

Your information is shared with others in the following ways:

People and Accounts You Share and Communicate With

When you share and communicate using our Service, you choose the audience for what you share. For example, when you ask a question, you select the audience for the question, such as a group or individual to whom the question is directed. Your network can also see actions you have taken on our Service, including commenting on or liking a memory.

Content Others Share or Reshare About You

You should consider who you choose to share with, because people who can see your activity on our Service can choose to share it with others on and off our Service, including people and businesses outside the audience you shared with. For example, when you share a post or send a message to specific friends or accounts, they can download, screenshot, or reshare that content to others across or off our Service, in person or in virtual experiences. Also, when you comment on someone else’s post or react to their content, your comment or reaction is visible to anyone who can see the other person’s content, and that person can change the audience later.

People can also use our Service to create and share content about you with the audience they choose. For example, people can share a photo of you in a memory, mention or tag you at a location in a post, or share information about you in their posts or messages.

Information About Your Active Status or Presence on Our Service

People in your networks can see signals telling them whether you are active on our Service.

New Owner

If the ownership or control of all or part of our Service or their assets changes, we may transfer your information to the new owner.

Sharing with Third-Party Partners

We work with third-party partners who help us provide and improve our Service. We do not sell any of your information to anyone. We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments, or conducting surveys. We also share information with law enforcement or in response to legal requests.

How Can I Manage or Delete Information About Me?

We store data until it is no longer necessary to provide our Service, or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.

When you delete your account, we delete things you have shared that are associated with your account, such as your photos and memories, and you will not be able to recover that information later. Information that others have shared about you or that you have shared with someone else’s memory is not part of your account and will not be deleted. To delete your account contact our Support team.

How We Respond to Legal Requests or Prevent Harm

We access, preserve and share your information with regulators, law enforcement or others:

  • In response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so.
  • When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the Service, violations of our terms or policies, or other harmful or illegal activity; or to protect ourselves (including our rights, property or Service), you or others, including as part of investigations or regulatory inquiries.

Information we receive about you (including financial transaction data related to purchases made using the Service) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations to prevent repeat abuse or other term violations.

Additional Information

Do Not Track Signals

Pursuant to the California Online Privacy Protection Act, we hereby disclose that we do not currently honor “do not track” signals issued by browsers or other third-party sources.

California Eraser Law

If you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.”  Contact us to make such a request per the Contact details below.

Changes to This Policy

We may change this policy at any time. If you continue to use the Service, you will be bound by the updated policy. If you do not agree to this policy, you can delete your account.

Contact Early Me with Questions

If you have questions about this policy, you can contact us via our Support portal or by mail at:

Incubug, Inc.
ATTN: Early Me Privacy Inquiries
PO Box 2730
Crystal Lake, IL 60039